Logo 1 Logo 2
Search:
SUPER SAVERS
Pools & Liners
Water Birth Kits
Water Birth Accessories
Birth Kits & Supplies
Breast & Baby Care
Videos & Books
Water Birth Blog
New Products
Best Sellers
Related Links
Water Birth Basics
Get the Flash Player to see this player.
Log In
My Account
Shopping Cart
Checkout
Water Birth Systems
SUPER SAVERS
Water Birth Systems
Home Birth Kits
Compare Systems
Shop By Midwife & Doula
Browse By Category
SUPER SAVERS
La Bassine Eco Water Birth Pools
MAXI Eco Water Birth Pools by La Bassine
Oasis Eco Birth Pool
Birth Pool In A Box Eco Water Birth Pools
AQUABORN Eco Water Birth Pools
Birth Pool Liners, Covers & More
Adapters & Filters
Air Pumps
Antiseptics
Birth Balls
Birth Mirrors
Birth Pool Carrying Bag
Bulk Products
Debris Nets
Floating Thermometers
Gloves & Gowns
Pool Liners - Floor Liners - Mattress covers
Pool Patches & Repair Kits
Underwater Flashlights
Water Hoses
Water Pumps
Pregnancy
Labor & Birth
Postpartum
For Mother
For Baby
For Midwife
Birth Kits
Supplements, Homeopathics, Herbs
Bulk Supplies
Lansinoh
Bach Flower Remedies
WishGarden Herbal Remedies
Books
Used Midwifery Texts
VHS
Baby Bottoms
Baby Care
Breast Feeding & Breast Care
Vlogs Blogs & Video Clips
10% Midwife & Doula Discount
Hospital Systems
Custom Kits
Birth Philosophy
FAQ
Returns

    Your Water Birth .com stands behind all its products!

    Here is our Return Policy:


    Damaged or Faulty Inflatable Pools

    All damaged or faulty inflatable pools will be replaced - or - a full refund will be provided if notice is

   given to YourWaterBirth.com by email: CustomerService@YourWaterBirth.com or by phone:
   509-962-8630 within seven days of product arrival.

    Replacement products will be shipped out to you same day or next business day via the same method
   of shipping you originally purchased at no additional cost to the customer. International orders will only
   be refunded. Damaged or faulty products do not need to be returned.

    Notices of damaged or faulty inflatables after four days may not be replaced or refunded. Inflatable
    pools are susceptible to damage from mishandling and are not guaranteed for repeat inflation or use.

    Drain and deflate your pool when not needed to help extend the life of your pool for future use and to uphold warranties.

    Replacement pools and other products will be shipped the same method as the original.


    Non Inflatable Products

    All products are guaranteed for replacement if they arrive damaged or prove to be faulty. With
    notification by email: 
CustomerService@YourWaterBirth.com or by phone: 509-962-8630.

    Replacement products will be shipped same day or next business day at no additional cost to the
    customer. Damaged or faulty products do not need to be returned.  Replacement products will be 

    shipped with the same method originally used.


    Returns For Dissatisfaction (or baby already arrived)

    To return products for customer dissatisfaction: 

  • We replace only faulty or damaged products. 
  • Products that have not been removed from their original packages (pools, pumps, etc) or non packaged items that have not been used may be returned at own expense. You will receive a full refund less 10% for handling and less original shipping and handling costs.
  • Products can not be returned after 14 days of arrival.

    If payment was made with credit card or debit card then refund will be applied to same.
    If payment was made with money order or with check then refund will be given in the form of a
    Your Water Birth company check. This type of refund will be issued after returned products have
    been received and found in good condition.

 

Return products to:

Your Water Birth
1205 N Delphine St
Ellensburg, WA  98926

Products return to 110 W 6th Ave (our mail post box) will be accessed an additional 10% fee. Packages requriing signature and a trip to the US Post Office will incur an additional $15 fee for our time.

    NOTE:  Your Water Birth .com will not accept or give refunds for any pools & other products if:

  • pool box has been opened
  • pool has been removed from pool box
  • pool has been inflated
  • any boxed or packaged products have been removed from their box or have been used
  
Copyright © 2014 Your Water Birth Bookmark Us | About Us | Privacy | Legal Disclaimer | Site Map designed by ozEworks