Your Water Birth .com stands behind all its products!
Here is our Return Policy:
Damaged or Faulty Inflatable Pools All damaged or faulty inflatable pools will be replaced - or - a full refund will be provided if notice is give
to YourWaterBirth.com by email: CustomerService@YourWaterBirth.com or by phone: 509-962-8630
within 48 hours of product arrival.
Replacement products will be shipped same day or next business day at no additional cost to the
customer. International orders will only be refunded. Damaged or faulty products do not need to be
returned.
Notices of damaged or faulty inflatables after 48 hours may not be replaced or refunded. Inflatable
pools are susceptible to damage from mishandling and are not guaranteed for repeat inflation or use.
Replacement pools will be shipped the same method as the original pool.
Non Inflatable Products
All products are guaranteed for replacement if they arrive damaged or prove to be faulty. With
notification by email: CustomerService@YourWaterBirth.com or by phone: 509-962-8630.
Replacement products will be shipped same day or next business day at no additional cost to the
customer. Damaged or faulty products do not need to be returned. Replacement products will be shipped with the same method originally used.
Returns For Dissatisfaction (or baby already arrived)
To return products for customer dissatisfaction:
We replace only faulty or damaged products.
Products that have not been removed from their original packages (pools, pumps, etc) or non packaged items that have not been used may be returned at own expense. You will receive a full refund less 10% for handling and less original shipping and handling costs.
If payment was made with credit card or debit card then refund will be applied to same.
If payment was made with money order or with check then refund will be given in the form of a
Your Water Birth company check. This type of refund will be issued after returned products have
been received and found in good condition.
NOTE: Your Water Birth .com will not accept or give refunds for any pools & other products if:
pool box has been opened
pool has been removed from pool box
pool has been inflated
any boxed or packaged products have been removed from their box or have been used
